Guarantee

Warranty on our cast iron products

As a cast iron specialist, we place the utmost importance on quality, durability, and meticulous craftsmanship. With proper use and care, our cast iron products are designed to last a lifetime. That's why we offer a 30-year warranty on our products.

What does the warranty cover?

Our warranty covers all defects attributable to material or manufacturing flaws. This includes, in particular:

1. Cracking in the cast iron
2. Defects in workmanship or manufacturing

In these cases, you can contact us at any time.

What is excluded from the warranty?

The warranty excludes damage caused by improper use or lack of care. This includes, but is not limited to:

1. Rust formation due to insufficient drying
2. Damage caused by overheating
3. Damage caused by falls or mechanical impact

How can I make a warranty claim?

Should you discover a defect, please contact us by email and send us:

1. Clear photos of the product

2. A brief description of the defect and its cause

We will carefully review your request and get back to you as soon as possible.

Our Commitment

We stand behind the quality of our products and want you to enjoy your cast iron product for years to come. Should a problem arise, we will work together to find a fair, quick, and straightforward solution.